General FAQ Exchanges / Warranty / Defectives Cleaning and Maintenance Hydration Reservoir Bite Valves

Cleaning and Maintenance

Q:

How do I clean my backpack or waist pack

A:

Using a mild soap (never use detergent or solvents) and a damp sponge, wipe out the inside and outside of the bag. Be sure to completely air dry the pack with the zippers open prior to storing. Stubborn stains may require scrubbing with a soft bristle nylon brush. However, please note that excessive cleaning may damage the protective fabric coatings provided by the manufacturer and is NOT RECOMMENDED. NEVER put your pack in the washer or dryer. Heat will damage the protective fabric coatings. You should also avoid storing near direct heat sources (the oven, radiator, etc.) this will also damage your bag. Always store your bag in a cool, dry place

Q:

How Do I clean my hydration reservoir?

A:

Mix together 2liter of water and one to two tablespoons of baking soda. Pour mixture into the body of the reservoir and tight cap. Shake, empty and rinse. Repeat process two to three times. If you have substantial reservoir build up, scrub all parts of the reservoir with the water & baking soda mixture. To dry your reservoir, make sure that all excess water is emptied then pull reservoir body open. Hang reservoir to dry with the cap off.

Q:

Will juice or alcohol damage my hydration reservoir?

A:

Avoid storing juice or alcohol in your hydration reservoir. The acidity of these fluids may deteriorate the reservoir materials, resulting in warranty disqualification.

Q:

Can I store hot liquids in my water bottle?

A:

We do not recommended storing hot fluids in any of our water bottles

Q:

How do I eliminate the plastic taste in my hydration reservoir?

A:

Mix together 2liter of water and one to two tablespoons of baking soda. Pour mixture into the body of the reservoir and tight cap. Shake, empty and rinse. Repeat process three to four times. To further avoid plastic flavor build-up, do not store fluid intended for consumption in your reservoir for more that 24 hours. Make sure to empty and dry your reservoir after each use.